Mattermost auth failure - Bad response from token request
Summary
When migrating a mattermost install to a new server auth fails with 'Bad response from token request'. I've attempted fresh installs multiple times purging everything and trying again multiple ways and the auth always fails. I'm not sure if it's related to restoring from an old install.
Steps to reproduce
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Install gitlab-ce omnibus package on Ubuntu 18.04
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Restore gitlab.rb.
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Restore gitlab from backup
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Restore mattermost:
gitlab-ctl stop gitlab-ctl start postgresql sudo -u gitlab-psql -H /opt/gitlab/embedded/bin/dropdb -U gitlab-psql -h /var/opt/gitlab/postgresql -p 5432 mattermost_production sudo -u gitlab-psql /opt/gitlab/embedded/bin/createdb -U gitlab-psql -h /var/opt/gitlab/postgresql -p 5432 mattermost_production sudo -u mattermost /opt/gitlab/embedded/bin/psql -U gitlab_mattermost -h /var/opt/gitlab/postgresql -p 5432 mattermost_production < 2019_04_06_1554526861_mattermost.sql
Restore mattermost data.
rm -rf /var/opt/gitlab/mattermost mkdir /var/opt/gitlab/mattermost chown mattermost:mattermost /var/opt/gitlab/mattermost tar xvf /var/data/backup/2019_04_06_1554526861_mattermost.tar.gz --directory /var/opt/gitlab/mattermost chown -R mattermost:mattermost /var/opt/gitlab/mattermost
Start gitlab and reconfigure.
gitlab-ctl stop postgresql gitlab-ctl start gitlab-ctl reconfigure gitlab-ctl restart
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Fix auth urls in /admin/applications
What is the current bug behavior?
Attempt to login - 'Error Bad response from token request'
I was successful enabling login by email and logging in. Mattermost is working, and the correct urls show up in the system console. I also checked the token in gitlab and the console and they are the same.
Relevant logs and/or screenshots
Expand for `gitlab-ctl tail` log during a login attempt.
==> /var/log/gitlab/nginx/gitlab_mattermost_access.log <== REDACTED - - [07/Apr/2019:20:06:23 -0500] "GET /oauth/gitlab/login HTTP/2.0" 302 0 "" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/REDACTED Safari/537.36" REDACTED - - [07/Apr/2019:20:06:23 -0500] "POST /oauth/token HTTP/1.1" 301 178 "" "mattermost-5.8.0" REDACTED - - [07/Apr/2019:20:06:23 -0500] "GET /oauth/token HTTP/1.1" 200 3366 "https://REDACTED/oauth/token" "mattermost-5.8.0" REDACTED - - [07/Apr/2019:20:06:23 -0500] "GET /signup/gitlab/complete?code=REDACTED HTTP/2.0" 500 644 "" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/REDACTED Safari/537.36"==> /var/log/gitlab/nginx/gitlab_access.log <== REDACTED - - [07/Apr/2019:20:06:23 -0500] "GET /oauth/authorize?response_type=code&client_id=REDACTED &redirect_uri=https%3A%2F%2FREDACTED%2Fsignup%2Fgitlab%2Fcomplete&state=REDACTED HTTP/2.0" 302 321 "" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/REDACTED Safari/537.36"
==> /var/log/gitlab/nginx/gitlab_mattermost_access.log <== REDACTED - - [07/Apr/2019:20:06:23 -0500] "GET /favicon.ico HTTP/2.0" 200 3366 "https://REDACTED/signup/gitlab/complete" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/REDACTED Safari/537.36" REDACTED - - [07/Apr/2019:20:06:23 -0500] "GET /error?message=Bad+response+from+token+request&s=REDACTED= HTTP/2.0" 200 3366 "https://REDACTED/signup/gitlab/complete" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/REDACTED Safari/537.36" REDACTED - - [07/Apr/2019:20:06:23 -0500] "GET /api/v4/license/client?format=old HTTP/2.0" 200 22 "" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/REDACTED Safari/537.36" REDACTED - - [07/Apr/2019:20:06:23 -0500] "GET /api/v4/config/client?format=old HTTP/2.0" 200 2167 "" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/REDACTED Safari/537.36" REDACTED - - [07/Apr/2019:20:06:23 -0500] "GET /api/v4/plugins/webapp HTTP/2.0" 200 2 "" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/REDACTED Safari/537.36"
Results of GitLab environment info
Expand for output related to GitLab environment info
gitlab-rake gitlab:env:info
)System information System: Ubuntu 18.04 Current User: git Using RVM: no Ruby Version: 2.5.3p105 Gem Version: 2.7.6 Bundler Version:1.16.6 Rake Version: 12.3.2 Redis Version: 3.2.12 Git Version: 2.18.1 Sidekiq Version:5.2.5 Go Version: unknown
GitLab information Version: 11.9.6 Revision: 14bac95b643 Directory: /opt/gitlab/embedded/service/gitlab-rails DB Adapter: postgresql URL: https://REDACTED.com HTTP Clone URL: https://REDACTED.com/some-group/some-project.git SSH Clone URL: ssh://git@https://REDACTED.com:27271/some-group/some-project.git Using LDAP: no Using Omniauth: yes Omniauth Providers:
GitLab Shell Version: 8.7.1 Repository storage paths: default: /var/data/git-data/repositories GitLab Shell path: /opt/gitlab/embedded/service/gitlab-shell Git: /opt/gitlab/embedded/bin/git
Results of GitLab application Check
Expand for output related to the GitLab application check
gitlab-rake gitlab:check SANITIZE=true
Checking GitLab subtasks ...Checking GitLab Shell ...
GitLab Shell: ... GitLab Shell version >= 8.7.1 ? ... OK (8.7.1) Running /opt/gitlab/embedded/service/gitlab-shell/bin/check Check GitLab API access: OK Redis available via internal API: OK
Access to /var/opt/gitlab/.ssh/authorized_keys: OK gitlab-shell self-check successful
Checking GitLab Shell ... Finished
Checking Gitaly ...
Gitaly: ... default ... OK
Checking Gitaly ... Finished
Checking Sidekiq ...
Sidekiq: ... Running? ... yes Number of Sidekiq processes ... 1
Checking Sidekiq ... Finished
Checking Incoming Email ...
Incoming Email: ... Reply by email is disabled in config/gitlab.yml
Checking Incoming Email ... Finished
Checking LDAP ...
LDAP: ... LDAP is disabled in config/gitlab.yml
Checking LDAP ... Finished
Checking GitLab App ...
Git configured correctly? ... yes Database config exists? ... yes All migrations up? ... yes Database contains orphaned GroupMembers? ... no GitLab config exists? ... yes GitLab config up to date? ... yes Log directory writable? ... yes Tmp directory writable? ... yes Uploads directory exists? ... yes Uploads directory has correct permissions? ... yes Uploads directory tmp has correct permissions? ... yes Init script exists? ... skipped (omnibus-gitlab has no init script) Init script up-to-date? ... skipped (omnibus-gitlab has no init script) Projects have namespace: ... 6/8 ... yes [SNIP] Redis version >= 2.8.0? ... yes Ruby version >= 2.3.5 ? ... yes (2.5.3) Git version >= 2.18.0 ? ... yes (2.18.1) Git user has default SSH configuration? ... yes Active users: ... 15
Checking GitLab App ... Finished
Checking GitLab subtasks ... Finished