Completing a search via the issue filter using a mouse only
Related to: #25913 (closed)
When conducting usability testing (#26945 (closed)), it wasn't clear to users that they have to click enter
in order to search / perform an action.
This is especially annoying to users who try to complete a series of actions using solely their mouse.
For example:
Applying a label
Selects a label (mouse) --> clicks enter
to search (keyboard).
Deleting a label
Clicks the cross/delete icon within the search filter to remove all labels (mouse) -> clicks enter
to return to an unfiltered view (keyboard).
It seems users are looking for a CTA: [Clip 1] (https://youtu.be/UF_zfCYgukw?t=8m16s), [Clip 2] (https://youtu.be/UF_zfCYgukw?t=10m23s), [Clip 3] (https://youtu.be/8c-hFMPLikE?t=7m36s), [Clip 4] (https://youtu.be/8c-hFMPLikE?t=8m22s).
However, their initial hesitation could also suggest that the list would auto-update/refresh as they applied a label or clicked on the cross/delete icon.
Additionally, there is also an issue with re-submitting a search which also requires a combination of mouse/keyboard.
Re-searching
As reported by @jk
After submitting a search and adding an extra label:
Selects a label (mouse) --> clicks enter
to search (keyboard) --> clicks space
to trigger top level filter menu for additional label (keyboard) --> selects an additional label (mouse) --> clicks enter
to re-search (keyboard)
How can we improve the experience for users who want to complete a search solely via mouse?