[2019Q2] Recommendations- Receiving and Configuring Issue notifications and To Dos
Issues to be created around findings from the experience baseline mapping exercise..
- Explore how to improve the timeline or enrich with some other kind of activity log with varying and perhaps customizable granularity
- Add collision detection, permissions, and perhaps the ability to revert changes and edits
- Better educate a user on what a To Do is contextually
- Investigate the placement of Add To Do within the sidebar
- Allow a user to create a sense of priority if what they actually expect is a "todo list"
- Investigate how to allow the user to customize and break the to do down further to help them complete more granular tasks rather than just having a "To Do" on an entire issue.
- Give more real time feedback that a user has assigned themselves and allow them to undo quickly (toasts)
- Use copy and language that users would expect and is consistent with similar products or experience
- Rethink the hierarchy of older pages such as these email settings
- Be thoughtful with our error language/copy and be more conversational and friendly (speak like a human)
- Either allow the user to manually save settings or give real time feedback that it has been saved (toasts, small saving interactions)
- Better show the status of these settings and who they will apply to and effect
- Give users contextual help around what notifications are and the ramifications of turning them on or off
- Allow the user to customize where they want notifications at a more granular level (ie, issue description but not assignee changes) and perhaps do this contextually
- Allow a user to quickly undo any changes and give real time feedback (toasts)
- Notify the user as to where changes will be global to the issue (ie milestone) vs at a user level (ie to do) or perhaps rethink this grouping in the sidebar or if it belongs in the sidebar at all
- Allow users to prioritize, pin, or write notes on To Dos to make them more actionable in a long list
Edited by Alexis Ginsberg