Experience Recommendations - Fulfillment:Utilization FY23-Q3 - Removing a user from my SaaS subscription
- UX Scorecard Part 1: #2078 (closed)
- Resulting Recommendations: &8731 (closed)
Experience Recommendations Checklist
Learn more about UX Scorecards
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Add this issue to the stage group epic for the corresponding quarter's UX scorecards. -
Brainstorm opportunities to fix or improve areas of the experience. - Use the findings from the Emotional Grading scale to determine areas of immediate focus. For example, if parts of the experience received a “Negative” Emotional Grade, consider addressing those first.
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Create an issue for each recommendation using one of the Actionable Insight templates in the GitLab project, depending on if it relates to a product change or needs more exploration. Alternatively, you can create a separate epic to hold all your recommendations. Add a UX scorecard-rec
label to every issue or epic for traceability. To help with prioritization, add a severity label to communicate appropriate urgency and impact to the experience. Link to the epic or issues here.- Recommendations do not need to be documented in your Dovetail project.
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Think iteratively, and create dependencies where appropriate, remembering that sometimes the order of what we release is just as important as what we release. - If you need to break recommendations into phases or over multiple milestones, create multiple epics and use the Category Maturity Definitions in the title of each epic: Minimal, Viable, Complete, or Lovable.
Edited by Matthew Nearents