UX Scorecard - Utilization:Fulfillment FY23-Q2 - Add and remove billable members
Reference process: https://about.gitlab.com/handbook/engineering/ux/ux-scorecards/
We'd like to understand the flow of adding and removing billable members.
JTBD: As a group owner, I want to keep my seat usage up to date, so that I can keep my namespace compliant with internal policies.
Task 1: Reduce my seat count before the next reconciliation (unsure who needs removed)
Task 2: Remove a specific user from billable members so that I can remove them from my namespace completely
Scorecard issue: #2078 (closed)
Edited by Matthew Nearents