JTBD Definitions and Training
JTBD are written differently across the different UX and product teams. Let's clearly define what we mean by a JTBD, give examples of JTBD that are written well, and those that can be better.
Let's also provide some resources for folks to use. There are plenty of existing articles and books, so we can pick a few good ones to link to. But I think we should also create a training video to talk specifically about how we use JTBD at GitLab.