Tooling for reporting bugs to GitLab
Let's build a tool that makes reporting issues to GitLab easy
We ask for the same information in bug reports. It's useful to have all of the environment information, an instance check and also a stack trace.
Can we facilitate the process of reporting reproducible bugs?
What information is useful?
- Sanitised information from the
- Environment information from the
- Stack trace for relevant 500 errors
- Surrounding logs from sidekiq, workhorse etc
Links / references
What is it?
A command to help our users report bugs and problems with GitLab
Why should someone use this feature?
To report issues that they experience on their own instance
What is the underlying (business) problem?
Issues are often reported with not enough information. This should help us to gather accurate information about bugs that our users encounter
How do you use this feature?
sudo gitlab-rake gitlab:report_bug
sudo gitlab-ctl report_bug
Who is this for? Provide one or more use cases.
Users that want to report a bug that they experience when using or administering GitLab to the issue tracker or the support team
Make sure these are completed before closing the issue, with a link to the relevant commit.