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15.5 Billing & Subscription Management Planning Issue

Billing and Subscription Management group responsibilities

  • Customer Portal: Manage Purchases, Payment Methods, Invoices and all other pages that have to do with existing subscriptions.
  • Customer Portal: Renew, Upgrade, Add Seats
  • Quarterly Subscription Reconciliation (QSR)
  • Auto-Renew

Stable counterparts

Including our stable counterparts for transparency into the team's planning process.

Team header
Quality Engineering @vincywilson @chloeliu
Technical Writing @fneill
Support Engineering @kevenhughes @ffarukh @rverschoor
Billing and Accounts Receivable @s_mccauley @annapiaseczna

Milestone Information

  • Start date: 2022-09-18
  • End date: 2022-10-17
  • Issue board
    • Issues within each list are prioritized with the highest priority issues ranked from top to bottom, please pick issues in order wherever possible
    • Issues marked with Deliverable are issues we are committing to deliver in the current milestone
  • Milestone weight history

🏋   Planned capacity

We estimate engineering working capacity for the purpose of planning a realistic milestone (by combining planned time off and number of working days in the milestone), and not for measuring individual performance.

Click to see the breakdown of team capacity for the milestone

 
Formula: 1 engineer = 10 weight / milestone (22 work days in 15.5) = 0.5 weight per day

Team Engineer # Working Days => # Weight (rounded up)
FE Diana 19 * 0.5 = 8
FE Sharmad 14 * 0.5 = 7
FE Laura 19 * 0.5 = 8
frontend TOTAL 23
BE Ryan 19 * 0.5 = 9
BE Aman 14 * 0.5 = 7
BE Minahil 0 * 0.5 = 0
backend TOTAL 16

🐛   Priority Bugs

Note: we are taking a break from https://gitlab.com/groups/gitlab-org/-/epics/8713+ in %15.5, since the main issues were resolved.

⭐   Priority Projects

Please refer to the Fulfillment Roadmap for an up-to-date list of all of our priorities.

Epic / Issue Status Teams Target Milestone
Subscription Auto-Renew: October 2022 release https://gitlab.com/groups/gitlab-org/-/epics/8625 workflowin dev frontend backend %15.5
Update subscription cancellation experience in Customers Portal gitlab-org&8743 (closed) workflowready for development frontend %15.5
Community Programs - Renewals gitlab-org&5711 (closed)
We are nearly ready for launch, waiting on non-engineering work to be completed		 workflowin review %15.5
Update subscription card with Ramp data and appropriate actions on Manage Subscriptions page gitlab-org/customers-gitlab-com#3916 (closed)
Related to Fulfillment Support for Sales-Assisted Zuora Ra... (gitlab-org&7099 - closed) (current timeline)		 workflowdesign UX %15.7
Designs for Customer with multiple Account memberships gitlab-org/customers-gitlab-com#4791
Related to Introduce CustomersDot BillingAccount (gitlab-org&8331) 		workflowdesign UX %15.7
🎁 STRETCH GOAL: [SaaS] Modal that informs users of additional charges before adding a member gitlab-org&7804 (closed)
Only one backend issue is remaining gitlab-org/gitlab#354768 (closed) 		workflowin dev backend %15.6

Team Holiday Time

Please add your holiday dates below and don't forget to add to the Fulfillment calendar.

🗓 Family & Friends 👪 Public Holiday 🎡 Vacation 🏝 Total days off
Product Manager
Tatyana Sep 26
Oct 7 		Sep 23 3
Product Designer
Emily Sep 26
Oct 7 		Oct 10 Sep 27 4
Engineering Manager
Ragnar Sep 26
Oct 7 		Oct 6, Oct 8-14 6
Software Engineers: Frontend
Diana Sep 26
Oct 7 		Oct 3 3
Sharmad Sep 27
Oct 7 		Oct 5 Sep 28
Oct 3-4 - Conference (visiting grant)
Oct 6
Oct 10 		8
Laura Sep 26
Oct 7 		Oct 10 3
Software Engineers: Backend
Ryan Sep 26
Oct 7 		Sep 23 3
Aman Sep 26
Oct 10 		Oct 5 Sep 29-30
Oct 3-4 - Conference (visiting grant)
Oct 11 		8
Software Engineers: Full Stack
Minahil Nichols - *extended leave Aug 1+
Edited by Tatyana Golubeva