Add-on mailer dates are confusing when purchase date after term start date
Problem
In #6134 (closed) we setup an add-on only purchase mailer for SaaS add-on purchases with a subscription already linked to a namespace.
The text in the mailer states purchase will be automatically applied to the same namespace on the start date listed below
. However, the dates in the mailer show Term Start Date
and Term End Date
. In the scenario where a customer purchases an add-on after the Term Start Date
, the statement is not accurate.
Proposal
Update email so dates align to text.
- Revise the text to say
purchase will be automatically applied to the same namespace on <Relevant Add-on Date>.
- Maybe remove
Term Start Date
andTerm End Date
? These seem a bit confusing to include.
Result
Next steps (if any)
How will we measure success?
Edited by Tatyana Golubeva