Multiple QA Failures in e2e:self-managed | Timed out waiting for activation_code_value

QA Failure

Summary

Multiple E2E test failures in e2e:self-managed:

  • spec/ui/self_managed/upgrade_license_spec.rb
  • spec/ui/self_managed/remove_license_spec.rb
  • spec/ui/self_managed/renew_license_spec.rb
  • spec/ui/self_managed/license_usage_export_spec.rb
  • spec/ui/self_managed/add_seats_spec.rb
  • spec/ui/self_managed/multi_year_subscription_spec.rb

Failing jobs:

Stack trace

Example:

User upgrades self-managed subscription with cloud license successfully upgraded to ultimate and syncs to GitLab with cloud license
     Failure/Error: activate_instance_with_code(subscription)
     Watir::Wait::TimeoutError:
       timed out after 30 seconds, waiting for true condition on #<Watir::TextField: located: false; {:"data-qa-selector"=>"activation_code_value", :tag_name=>"input"}>
     # ./vendor/ruby/3.2.0/gems/watir-7.2.2/lib/watir/wait.rb:43:in `until'
     # ./vendor/ruby/3.2.0/gems/watir-7.2.2/lib/watir/wait.rb:110:in `wait_until'
     # ./page/base.rb:225:in `find_element'
     # ./page/base.rb:44:in `block (3 levels) in singleton class'
     # ./page/base.rb:70:in `public_send'
     # ./page/base.rb:70:in `block (3 levels) in singleton class'
     # ./helper/flow.rb:60:in `block in activate_instance_with_code'
     # ./page/base.rb:22:in `perform'
     # ./helper/flow.rb:54:in `activate_instance_with_code'
     # ./spec/ui/self_managed/upgrade_license_spec.rb:20:in `block (3 levels) in <module:QA>'
     # ./vendor/ruby/3.2.0/gems/rspec-retry-0.6.2/lib/rspec/retry.rb:124:in `block in run'
     # ./vendor/ruby/3.2.0/gems/rspec-retry-0.6.2/lib/rspec/retry.rb:110:in `loop'
     # ./vendor/ruby/3.2.0/gems/rspec-retry-0.6.2/lib/rspec/retry.rb:110:in `run'
     # ./vendor/ruby/3.2.0/gems/rspec-retry-0.6.2/lib/rspec_ext/rspec_ext.rb:12:in `run_with_retry'
     # ./vendor/ruby/3.2.0/gems/rspec-retry-0.6.2/lib/rspec/retry.rb:37:in `block (2 levels) in setup'

Screenshot / HTML page

successfully_upgraded_to_ultimate_and_syncs_to_GitLab_with_cloud_license-06262044-778

Possible fixes