[New CDot Nav] Handle saving changes to the Billing Account failure
Design
Problem
For backend failures when changes are saved to the billing account on the Billing Account Settings Page and the Account Settings, we need to determine what could cause the errors and how the user can resolve it.
Proposal
@esybrant
comment
I would recommend working with
@tgolubeva
and a TW to come up with copy for these error states. Design-wise, you can lean on the documentation in PJs around alerts and alert placement.
Errors
For the Billing Account Settings
page, here's backend errors that we could hit when saving changes:
Error | User-friendly message | Needs technical writing? |
---|---|---|
Backend error message: Suggested message: |
|
|
Backend error message: |
|
|
Other Billing account update failure (non- |
Error message already exists |