e2e:saas Failed to Create Customer

QA Failure

Summary

Failed examples:
rspec './spec/ui/purchase/purchase_storage_spec.rb[1:1:2:1:1]' # User purchases extra storage with group namespace with an active subscription behaves like successful purchase shows up on manage plan page

https://gitlab.com/gitlab-org/customers-gitlab-com/-/jobs/4196175910

Stack trace

  1) User purchases extra storage with group namespace with an active subscription behaves like successful purchase shows up on manage plan page
     Failure/Error: to_create { |instance| instance.create }
     QA::Runtime::Retrier::ReachedMaxAttemptsError:
       Failed to create customer
     Shared Example Group: "successful purchase" called from ./spec/ui/purchase/purchase_storage_spec.rb:57
     # ./runtime/retrier.rb:64:in `retry_until'
     # ./resource/customer.rb:21:in `create'
     # ./runtime/logger.rb:21:in `block (2 levels) in log_method'
     # ./spec/factories.rb:6:in `block (2 levels) in <top (required)>'
     # ./vendor/ruby/2.7.0/gems/factory_bot-6.2.1/lib/factory_bot/evaluation.rb:18:in `create'
     # ./vendor/ruby/2.7.0/gems/factory_bot-6.2.1/lib/factory_bot/strategy/create.rb:12:in `block in result'
     # ./vendor/ruby/2.7.0/gems/factory_bot-6.2.1/lib/factory_bot/strategy/create.rb:9:in `tap'
     # ./vendor/ruby/2.7.0/gems/factory_bot-6.2.1/lib/factory_bot/strategy/create.rb:9:in `result'
     # ./vendor/ruby/2.7.0/gems/factory_bot-6.2.1/lib/factory_bot/factory.rb:43:in `run'
     # ./vendor/ruby/2.7.0/gems/factory_bot-6.2.1/lib/factory_bot/factory_runner.rb:29:in `block in run'
     # ./vendor/ruby/2.7.0/gems/activesupport-6.1.7.3/lib/active_support/notifications.rb:205:in `instrument'
     # ./vendor/ruby/2.7.0/gems/factory_bot-6.2.1/lib/factory_bot/factory_runner.rb:28:in `run'
     # ./vendor/ruby/2.7.0/gems/factory_bot-6.2.1/lib/factory_bot/strategy_syntax_method_registrar.rb:28:in `block in define_singular_strategy_method'
     # ./spec/ui/purchase/purchase_storage_spec.rb:7:in `block (4 levels) in <module:QA>'
     # ./spec/ui/purchase/purchase_storage_spec.rb:54:in `block (4 levels) in <module:QA>'
     # ./vendor/ruby/2.7.0/gems/rspec-retry-0.6.2/lib/rspec/retry.rb:124:in `block in run'
     # ./vendor/ruby/2.7.0/gems/rspec-retry-0.6.2/lib/rspec/retry.rb:110:in `loop'
     # ./vendor/ruby/2.7.0/gems/rspec-retry-0.6.2/lib/rspec/retry.rb:110:in `run'
     # ./vendor/ruby/2.7.0/gems/rspec-retry-0.6.2/lib/rspec_ext/rspec_ext.rb:12:in `run_with_retry'
     # ./vendor/ruby/2.7.0/gems/rspec-retry-0.6.2/lib/rspec/retry.rb:37:in `block (2 levels) in setup'
Finished in 34 minutes 35 seconds (files took 0.91016 seconds to load)
51 examples, 1 failure, 5 pending
Failed examples:
rspec './spec/ui/purchase/purchase_storage_spec.rb[1:1:2:1:1]' # User purchases extra storage with group namespace with an active subscription behaves like successful purchase shows up on manage plan page

Screenshot / HTML page

Screenshot is a blank page

Possible fixes