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Update admin-related documentation for new contact workflows

Proposal

There will be admin-facing changes involved in Improve Bill To / Sold To Contact Management in... (&9831 - closed). As such, we need to make sure our admin-facing and internal docs are updated to account for these changes.

Documentation to consider:

  • Internal used workflows (Admins / Support)
  • User Contact Flows
  • Sold To Update Flows MR

Be sure to cover the following scenarios:

  • What happens when a Zuora Account or Contact is edited directly?
  • What happens when a Customer is updated in CDot Admin panel?
  • What happens when BillingAccountContact updated in CDot Admin panel?

Changes to documentation should be coordinated with the feature flag enablement: [Feature flag] Enable Bill To and Sold To conta... (#5874 - closed). User-facing documentation changes will be made as part of Update user-facing documentation for new contac... (#7008 - closed).

Edited Jul 12, 2023 by Tyler Amos
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