Review classification of existing warnings and errors within SFDC

Problem

There are a number existing errors logged within customers dot by the Salesforce service class. However there's not strong existing folklore, or written documentation, to confirm that all of these cases are things that should be investigated further by people. Conversely there may be cases that are not documented as errors, that should warrant human investigation.

Proposal

We should review existing logs and known issues to ensure that going forward reported errors include only cases that warrant human investigation, and cover all cases where intervention is needed.

Result

Next steps (if any)

How will we measure success?