'Turn On Cloud Licensing' incorrectly set to 'Yes' by subscription amendment
Background
Subscriptions should only have the value of Turn On Cloud Licensing
be updated from null
or No
to Yes
with a new subscription or a renewal.
For an unknown reason, some amendments seem to be updating Turn On Cloud Licensing
from null
to Yes
. Examples are reported below.
Examples of this Occurring
Example 1
- Renewal 2022-04-30
- Order https://www.zuora.com/apps/Subscription.do?method=view&id=8a1291ae80a7a82f0180a9bf481a12e6
Turn On Cloud Licensing: null
- Order https://www.zuora.com/apps/Subscription.do?method=view&id=8a1291ae80a7a82f0180a9bf481a12e6
- Amended with 6 true-ups and 12 add-ons
- Quote https://gitlab.my.salesforce.com/a1j8X000009ksaW
Turn On Cloud Licensing: null
Sent to Z-Billing on 2022-06-16 - Order https://www.zuora.com/apps/Subscription.do?method=view&id=8a128f13816a9bc001816bca7dd60ec4
Turn On Cloud Licensing: Yes❓ ❓ ❓
- Quote https://gitlab.my.salesforce.com/a1j8X000009ksaW
- Amended with 1 true-up
- Quote https://gitlab.my.salesforce.com/a1j8X000009l6k5
Turn On Cloud Licensing: null
Sent to Z-Billing on 2022-07-13 - Order https://www.zuora.com/apps/Subscription.do?method=view&id=8a128f5881f704a90181f72f608a5d2f
Turn On Cloud Licensing: Yes
- Quote https://gitlab.my.salesforce.com/a1j8X000009l6k5
Example 2
Subscription started in Feb 2022
Quote https://gitlab.my.salesforce.com/a1j4M0000017Ect?srPos=0&srKp=a1j has Turn On Cloud Licensing: null
Amendment https://www.zuora.com/apps/Subscription.do?method=view&id=8a1297638234ae33018244ab26ce22ff on 2022-07-28 has Turn On Cloud Licensing: Yes
the activation code has been around, yeah, but it has not been used to connect any gitlab servers (there would be a 4th tab, "self managed instances"), nor have there been any cloud licenses generated for it that I can find
irb(main):006:0> SelfManagedInstanceActivation.where(cloud_activation_id: 2715).count
=> 0
Ask
Identify the reason why these subscriptions are being updated to Turn On Cloud Licensing: Yes
with an amendment.
Support Priority Score: (-, -, -, -, -, -, -, -, -, -, -) => 4