Quarantine Duo Enterprise .com cancellation E2E spec

Test metadata (don't modify)

Field Value
File URL qa/spec/ui/purchase/remove_duo_enterprise_spec.rb:7
Filename qa/spec/ui/purchase/remove_duo_enterprise_spec.rb
Description User cancels the subscription for .com Duo Enterprise cancels the Duo Enterprise subscription
Test level
Hash
Expected duration
Test case https://gitlab.com/gitlab-org/customers-gitlab-com/-/quality/test_cases/9841

Stack trace

  4) User cancels the subscription for .com Duo Enterprise cancels the Duo Enterprise subscription
     Failure/Error: expect(usage_page).to be_without_duo(wait_for_zuora: true)
     QA::Helper::Errors::ReachedMaxRetriesError:
       Expected no active Duo add-on
     # ./runtime/retrier.rb:75:in `retry_until'
     # ./vendor/gitlab/page/component/duo.rb:59:in `without_duo?'
     # ./spec/ui/purchase/remove_duo_enterprise_spec.rb:27:in `block (3 levels) in <module:QA>'
     # ./page/base.rb:22:in `perform'
     # ./spec/ui/purchase/remove_duo_enterprise_spec.rb:20:in `block (2 levels) in <module:QA>'

Screenshot

https://gitlab.com/gitlab-org/customers-gitlab-com/-/jobs/10201748421/artifacts/file/qa/tmp/cancels_the_Duo_Enterprise_subscription-05301631-262.png

cancels_the_Duo_Enterprise_subscription-05301631-262

Reports

  1. 2025-05-30: https://gitlab.com/gitlab-org/customers-gitlab-com/-/jobs/10201748421