Subscription update failed
https://sentry.gitlab.net/gitlab/customersgitlabcom/issues/1032162/?referrer=gitlab_plugin
Subscription update failed
{
errors: {
message: Body: {"results"=>[{"Errors"=>[{"Code"=>"INVALID_VALUE", "Message"=>"The term start date in the current term should be later than the last amendment customer acceptance date."}], "Success"=>false}]}
},
success: False
}
Customer encountered this while trying to click on "Resume subscription" button.
Invoices were generated, and sub expiry was updated on the backend: end_date: Sat, 27 Mar 2021
Forcing a re-associating worked, and the GitLab.com group billing page showed the updated date:
However, the customers portal is not showing the correct end date:
Details in Ticket (internal): https://gitlab.zendesk.com/agent/tickets/151996