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Adopt Pagerslack for dev oncall officially

Chun Du requested to merge cdu-dev-oncall-formal-pagerslack-adoption into master

Why is this change being made?

Development representatives reviewed the First Responder pilot program and decided to adopt Pagerslack for the dev oncall program #8964 (comment 494348526). Meanwhile, taking the opportunity to polish up the process documentation.

Review app link: https://cdu-dev-oncall-formal-pagerslack-adoption.about.gitlab-review.app/handbook/engineering/development/processes/Infra-Dev-Escalation/process.html

Author Checklist

  • Provided a concise title for the MR
  • Added a description to this MR explaining the reasons for the proposed change, per say-why-not-just-what
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    • If the changes relate to any part of the project other than updates to content and/or data files please make sure to ping @gl-static-site-editor in a comment for a review and merge. For example changes to .gitlab-ci.yml, JavaScript/CSS/Ruby code or the layout files. (this requirement has been removed pending identification of a new DRI for the handbook)
Edited by Chun Du

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