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Update incident-management to remove link to production slack channel

Alvin Gounder requested to merge alvin-master-patch-81073 into master

Why is this change being made?

The wording in the current Who is the Current EOC section implies that the /chatops... command should be run in the #production channel.

The updated wording tries to reflect that it is better to reduce noise in the channel by "direct messaging" the bot and getting the information that way.

Author Checklist

  • Provided a concise title for the MR
  • Added a description to this MR explaining the reasons for the proposed change, per say-why-not-just-what
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