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Add Initial Application Ops Persona

Kenny Johnston requested to merge add-new-ops-persona into master

Why is this change being made?

At present we have software developer personas, and devops personas that don't fit nicely into the person we are targetin in the Ops section. This MR hopes to provide a central source of truth for defining that persona, even minimally so we can collaborate on improving it.

Does this MR meet the acceptance criteria?

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