Added directions for EULA & License Issue requests

Why is this change being made?

EULA requests and license troubleshooting requests have been coming from internal team members into Slack. We are now going to push these requests to internal issues instead. This change provides directions for the users.

Does this MR meet the acceptance criteria?

Conformity

• Added description to this MR explaining the reasons for the proposed change, per say-why-not-just-what