Updates Docs-Comments advocate workflow

Why is this change being made?

This change is added to increase efficiency for advocates locating the correct expert to respond to docs comments.

Updates Needed

• Adjust current Zap for website comments to include docs
• Create any relevant macros in Zendesk
• Add information about Zendesk views and macros to workflow

Does this MR meet the acceptance criteria?

Conformity

• Added description to this MR explaining the reasons for the proposed change, per say-why-not-just-what