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Add ZD suppression removal documentation to workflow

Tristan requested to merge confirmation-email-workflow-update into master

This MR adds documentation on how to remove Mailgun suppressions from Zendesk using the new app to the confirmation emails workflow and makes other minor improvements to it.

Closes https://gitlab.com/gitlab-com/support/support-ops/email-suppressions/issues/7

/cc @deandre

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