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Added feedback session for first Severity 1 or 2 incident for an Incident Manager

Alan Richards requested to merge master-patch-0daf into master

Why is this change being made?

!93997 (closed) was raised a year ago to address this concern but never merged and is now more time consuming to resolve the conflict than to have a new MR.

The expansion of the Incident Manager to many more team members has provided many new ideas of how to best improve onboarding and learning. Thanks to @dsatcher for the idea of a feedback session after the first significant incident that an IM is involved in.

This is proposed to be added to the responsibilities list. It could be handled in the onboarding tasks or handbook page, but there is likely (and hopefully) a larger span of time in between onboarding and a severe incident, complicating the closure of the onboarding effort.

/cc: @mksionek @cheryl.li as you've been helping lots recently with this process.

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