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Clarifying confidentiality when impersonating

Mario Mora requested to merge mmora-master-patch-25190 into master

Why is this change being made?

A customer (Internal) had a concern about if we require an NDA when impersonating an account for troubleshooting purposes. After some discussion between support we are adding this clarification in case another customer ask this in the future.

Author Checklist

  • Provided a concise title for this Merge Request (MR)
  • Added a description to this MR explaining the reasons for the proposed change, per say why, not just what
    • Copy/paste the Slack conversation to document it for later, or upload screenshots. Verify that no confidential data is added.
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  • If the changes affect team members, or warrant an announcement in another way, please consider posting an update in #whats-happening-at-gitlab linking to this MR
    • If this is a change that directly impacts the majority of global team members, it should be a candidate for #company-fyi. Please work with internal communications and check the handbook for examples.

Edited by Mario Mora

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