FY20-Q4 UX OKR: Scale UX Research by building out Research Training materials that Product Managers and Product Designers can use to consistently deliver results. => 100%
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Key result: Deliver 6 videos that address the highest priority topics in educating PMs and Product Designers on conducting user research.
Related issue: gitlab-org/gitlab-design#665 (closed)
GOOD:
- We now have training documentation to help scale UX research more broadly
- This was an urgent request from the PM team
BAD:
- It took until the very end of the quarter to complete this effort
- If Key Results had been more value driven, then effort would have been easier to prioritize
TRY:
- Set up OKRs with more value-driven key results, so we can prioritize effort earlier in the quarter and make sure we add value with our effort
Edited by Christie Lenneville