Commit a877b614 authored by Brittany Rohde's avatar Brittany Rohde

update bdr roles

parent 0a666c2c
Pipeline #5107235 passed with stages
in 9 minutes and 7 seconds
......@@ -8,7 +8,8 @@ You love talking about GitLab to people and no question or challenge is too big
## Responsibilities
* Strategize our senior demand generation manager to develop the proper qualifying questions for all types of customers. Be able to identify where a customer is in the sales and marketing funnel and take the appropriate action.
* Develop and work with our senior demand generation manager to follow and improve the processes for passing leads to sales, support, etc.
* Discretion to qualify and disqualify leads when appropriate.
* Develop and work with our senior demand generation manager to follow and improve the [processes](https://about.gitlab.com/handbook/marketing/demand-generation/business-development/) for passing leads to sales, support, etc.
* Participate in documenting all processes in the handbook and update as needed with our demand generation manager.
* Work closely with support to build a process where we can identify customers that would be interested in GitLab Enterprise Edition (EE) and pass those onto sales.
* Manage and help qualify and/or route inbound requests and inquiries.
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......@@ -7,7 +7,8 @@ You love talking about GitLab to people and no question or challenge is too big
## Responsibilities
* Work with our Outbound Business Development Lead to develop best practices on outbound sales activities
* Work with our Outbound Business Development Lead to develop best [practices](https://about.gitlab.com/handbook/marketing/demand-generation/business-development/) on outbound sales activities
* Discretion to qualify and disqualify leads when appropriate.
* Demand creation (cold calling), demand response (warm calling), demand management (managed follow up process)
* Discover, navigate, and document an organization’s developer/IT landscape
* Maintain all activity and account research using Salesforce.com
......@@ -19,11 +20,9 @@ You love talking about GitLab to people and no question or challenge is too big
* Experience in sales, marketing, or customer service
* Experience with phone and email prospecting
* Experience with CRM and/or marketing automation software is highly preferred
* An understanding of B2B software, Open Source software, and the developer product space
* An understanding of B2B software, Open Source software, and the developer product space
* Articulate, confident, and reliable
* You share our [values](/handbook/#values), and work in accordance with those values.
* You are obsessed with making customers happy.
* Passionate about technology and learning more about GitLab
* Is your college degree in French foreign politics with a minor in interpretive dance but you’ve been hacking together websites since you were 12? Perfect. We understand that your college degree isn’t the only thing that prepares you as a potential job candidate.
......@@ -8,7 +8,8 @@ You love talking about GitLab to people and no question or challenge is too big
## Responsibilities
* Strategize with our demand generation manager to develop the proper qualifying questions for all type of customers. Be able to identify where a customer is in the sale and marketing funnel and take the appropriate action.
* Develop and work with our demand generation manager to follow the process from which leads pass onto sales, support, etc.
* Discretion to qualify and disqualify leads when appropriate.
* Develop and work with our demand generation manager to follow the [process](https://about.gitlab.com/handbook/marketing/demand-generation/business-development/) from which leads pass onto sales, support, etc.
* Participate in documenting all processes in the handbook and update as needed with our demand generation manager.
* Work closely with support to build a process where we can identify customers that would be interesting for EE and pass those onto sales.
* Manage and help inbound requests to community@gitlab.com and sales@gitlab.com.
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