Commit 7f623f65 authored by Jennifer "JJ" Cordz's avatar Jennifer "JJ" Cordz

add links to biz ops

parent c5444961
Pipeline #34077902 passed with stages
in 27 minutes and 7 seconds
......@@ -241,12 +241,16 @@ To find out what upcoming events GitLab and our resellers will be involved in pl
3. List is sent to Marketing OPS for upload to SFDC & associate to related Campaign (w/in 24hrs of receipt from event)
4. Marketing OPS creates CONTACT view in SFDC; assigns records based on Territory ownership.
5. Marketing OPS notifies MPM/FMM when the list has been uploaded so the Marketing follow up email can be sent
6. Marketing OPS posts in the event Issue & on `#sales`/`#sdrs_and_bdrs` slack channel - a link to SFDC campaign and a ink to SDFC CONTACT view
6. Marketing OPS posts in the event Issue & on `#sales`/`#sdrs_and_bdrs` slack channel - a link to SFDC campaign and a ink to SDFC CONTACT view
Common Questions:
- Record ownership will be assigned using the [Global Ownership](/handbook/business-ops/#global-account-ownership) rules
- All followup needs to be tracked in SFDC
- List upload needs to be done **before** follow up is done so we can ensure proper order of operations & attribution is given correctly
- List upload needs to be done **before** follow up is done so we can ensure proper order of operations & attribution is given correctly
- Record Owner and/or SDR doing follow up need to be sure to update the [`Contact Status`](/handbook/business-ops/#lead--contact-statuses) on the record as follow up is done.
- Campaign type & meaning of [Campaign Member status](/handbook/business-ops/#campaign-type--progression-status) can be found in the Business OPS handbook
-
## Terminus Campaigns
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