Commit 7395fb09 authored by Sid Sijbrandij's avatar Sid Sijbrandij

Merge branch 'update-sus-name' into 'master'

Add full name of SUS

See merge request !27917
parents 47c8db54 129cd090
Pipeline #76443709 passed with stages
in 26 minutes and 35 seconds
......@@ -783,7 +783,7 @@
- Note that this is a newly proposed KPI, and is not ready for the 5/21/2019 meeting, but we will plan to show metrics around response times for the next metrics/KPIs meeting.
- name: Perception of System Usability
description: Industry-standard survey that measures overall system usability based on 10 questions. While it’s on a 100-point scale, the rating is not equivalent to report-card-style grading—in an analysis of ~1000 SUS scores, the top score received was 93.9. Moving a SUS score upward even a couple of points on a large system is a significant change. Understand how usability of the GitLab product rates against industry standards, and track trends over time.
description: The System Usability Scale (SUS) is an industry-standard survey that measures overall system usability based on 10 questions. While it’s on a 100-point scale, the rating is not equivalent to report-card-style grading—in an analysis of ~1000 SUS scores, the top score received was 93.9. Moving a SUS score upward even a couple of points on a large system is a significant change. Understand how usability of the GitLab product rates against industry standards, and track trends over time.
orgs:
- UX Department
is_key: true
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