Commit 6a34a123 authored by Christine Machado's avatar Christine Machado

Adding definitions for Recruiting KPIs

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......@@ -15,6 +15,30 @@ The recruiting team pulls metrics reports each month, quarter, and year, as well
The monthly metrics reports can be found in the [Google Drive](https://drive.google.com/drive/u/1/folders/1UNisqJAJQbYiEplNKG0FsgKQkx4-qoHA) and is only accessible to those who contribute to and review the reports, as they contain confidential information about team members and candidates. The reports contain several tabs: "Summary", "Recruiting", "eNPS", "Diversity", "Low Location Factor", and "Turnover". The recruiting team is responsible for the Recruiting, eNPS, and Diversity tabs, as well as summarizing their findings on the Summary tab. The reports are done in the month following the month that we are analyzing so that we are able to have the full picture (e.g. January's metrics report is done in February).
#### Average Location Factor
The average location factor of all team members.
#### Average NPS
The answer to the ‘Candidate Net Promoter Score’ (NPS) question, “Overall, my interviewing experience was a positive one,” is greater than 4.1 across all departments in a given month (1 - 5 response scale).
#### Diversity Lifecycle: Applications, Recruited, Interviewed, Offers Extended, Offers Accepted, and Retention
The recruiting workflow metrics specific to candidates who self-identified as being diverse.
#### Hires vs. Plan
The number of hires based on start date divided by the number of planned hires in a given month.
#### New Hire Location Factor
The average location factor of all newly hired team members in a given month.
#### Offer Acceptance Rate
The number of offers accepted divided by the number of offers extended in a given month.
### Recruiting Tab of Monthly Metrics Report
#### Structure
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