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Adds section to on-call guide for .com emergencies

Lyle Kozloff requested to merge lyle-dotcom-emergencies into master

Why is this change being made?

Adds section about .com emergencies for on-call engineers

Relates to: gitlab-com/support/support-team-meta#2584 (closed)

Author Checklist

  • Provided a concise title for the MR
  • Added a description to this MR explaining the reasons for the proposed change, per [say-why-not-just-what][transparency]
  • Assign this change to the correct DRI
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    • If the changes relate to any part of the project other than updates to content and/or data files please make sure to ping @gl-static-site-editor in a comment for a review and merge. For example changes to .gitlab-ci.yml, JavaScript/CSS/Ruby code or the layout files.

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