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Update the cloud licensing handbook page to include information on multi-year subscriptions

Merged John Lyttle requested to merge jlyttle-master-patch-86287 into master
All threads resolved!
@@ -113,7 +113,7 @@ Web direct purchases also create a Quote in the customer's SalesForce account. H
- If an existing or new customer purchases a multi-year subscription and has Cloud Licensing enabled then the Cloud Activation Code they receive will be valid for the entirety of the subscription period.
- If an existing customer has already activated a subscription with an Activation Code then the customer will not have do anything, the license for the subscription will automatically update during the sync process.
- If an existing customer has not yet enabled/activated Cloud Licensing (TurnOnCloudLicensing set to Null) they can activate their instance with an Activation Code at any time
- To activate, customer's should contact support who can enable and send the activation code in CustomerDot Admin as detailed in [post sales exemption support](#post-sale-exemptions-support)
- If an existing customer who previously was undecided (i.e. `Turn On Cloud Licensing` is set to `Null`) or opted out of Cloud Licensing (i.e. `Turn On Cloud Licensing` is set to `No` or `Offline`) wants to switch to Cloud Licensing, they will need to contact support. Support can generate and send the activation code in CustomerDot Admin as detailed in [post sales exemption support](#post-sale-exemptions-support).
- Upon activation the customer will receive a Cloud Activation Code which will be valid for the subscription term
## Additional Resources
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