FY21-Q1 UX Quality Product OKR: Scale UX Research by empowering Product Managers and Designers to independently conduct Category Maturity Scorecard validation => 75%
KEY RESULTS:
-
KR1: Provide a documented step-by-step process in the handbook for conducting Category Maturity Scorecard research by February 29, 2020. => 100% -
KR1A: Document process: Category Maturity Scorecard process -
KR1B: Provide a 12-hour-or-less response time (Monday to Friday) to any queries posted in the #ux_maturity_validation Slack channel. -
KR1C: 29 Product Designers complete the training by March 28, 2020.
-
-
KR2: Link actionable backlog issues to at least 6 research artifacts by April 30, 2020. => 50% -
Error Tracking - gitlab-org/ux-research#651 (closed) -
Release Orchestration - 20 user insights documented -
Logging - Recommendations epic -
Package Registry -
License Compliance -
Roadmaps
-
Good
- A process was in place by the end of February
- Designers completed the training
- UXR provided quick responses to questions
Bad
- We over-engineered the original process, but we knew that this was a risk because this is not an industry-standard methodology
Try
- Refine the process based on PM and Product Designer feedback (in process)
Edited by Christie Lenneville