Support help from development on-call for self-managed
Context from VPE office hours: https://docs.google.com/document/d/1ZkeVHVPPe20zFSVYBUx0vuxJEVasLVQ4aZfJldwZL1E/edit#bookmark=id.xsynib1shy0x
Edited by Cynthia "Arty" Ng
Context from VPE office hours: https://docs.google.com/document/d/1ZkeVHVPPe20zFSVYBUx0vuxJEVasLVQ4aZfJldwZL1E/edit#bookmark=id.xsynib1shy0x