Highspot train and coach POC
Objective
Proof of Concept
Mid-May to mid-June, 2024
Team:
- Josh - partnerships
- Kelley - enterprise strategy
- John - onboarding
- Steve - technical
- Tess - Highspot admin
- Ali - enablement strategy
- Monica - Highspot strategy
Initial thoughts
- 'Grades' of Highspot coaching to define depth and applicability of training: (definitions from nces.ed.gov)
- This could apply to onboarding and more evergreen T&C
- Basic: this level denotes partial mastery of prerequisite knowledge and skills that are fundamental for proficient work in the field
- Proficient: this level represents a demonstrated competency over challenging subject matter, including subject-matter knowledge, application of such knowledge to real-world situations, and analytical skills appropriate to the subject matter.
- Advanced: this higher level signifies superior performance.
- This could apply to onboarding and more evergreen T&C
Edited by Tess Dutton