KR: Continue validating Jobs to be Done to better support Category Maturity => 9/13, 69%
Objective: Increase our SUS score to 72.5 or higher through UX design improvements.
We expect to move 9 product categories up in maturity by the end of Q3. We evaluate maturity using Category Maturity Scorecards (CM Scorecards).
Step 0 of conducting a CM Scorecard is having defined and confident JTBDs. We will work on creating these in Q2 to properly prepare for the Q3 evaluations.
Helpful tips:
- Learn how to write JTBD
- Work with your PM to select up to 2 relevant high-priority (job statements) JTBDs to focus on. (These should be specific to the defined criterium for moving a category maturity up--i.e. related to newly added features or enhancements since the last evaluation.).
Once you have your 1-2 job statements, add them to the JTBD SSoT (data/jobs_to_be_done.yml) and your category's (or group's) direction page. For example, see Austin's Compliance MR. Add a link to your MR in the table below when they're ready.
| Category | MR link |
|---|---|
| Audit Reports | First submission !66569 (merged) Revision !77099 (merged) Moved pages !79347 (merged) |
| DevOps Reports | !85810 (merged) |
| Epics |
Research |
| Roadmaps |
Research |
| Performance Testing | Planned maturity moved to Q4 |
| Dependency Proxy | Planned maturity is moving out of Q3 |
| Auto DevOps | Planned maturity is moving out of Q3 |
| Cluster Cost Management | Planned maturity is moving out of Q3 by 12 months |
| Cloud Native Installation | !85896 (merged) |
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First submission !83290 (merged) Second submission !78306 (merged) Maturity update !84401 (merged) |
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JTBD update !80956 (merged) |
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JTBD confidence update !80208 (merged) |
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!85772 (merged) |