KR: Encourage adoption, reduce friction, and drive cross-stage SPO by understanding how to facilitate a smoother usage of our cross-stage features --> 7/7, 100%

Objective: Identify how cross-stage usage occurs and identify high level themes.

• Key Result: Identify areas where we can better connect workflows within the GitLab product to enable a better single-app experience.
• Key Result: Conduct user research to identify areas of usage friction between Create, Verify, and Plan features.
• Key Result: Provide a list of actionable recommendations to reduce usage friction.
• Key Result: Provide a list of strategic changes to ensure usage friction is reduced as the product matures.

Target customers:

• Organizations which are mature in their development process.
• Enterprise organizations
• Self managed
• .com

Target participants:

• For FY1 Q22, we will focus on Sasha, Delaney and Devon

Persona	Create	Verify	Plan
Sasha	✅	✅	✅
Delaney	✅	✅	✅
Devon	✅	✅	✅
Simone		✅
Parker	✅		✅
Presley	✅		✅
Sidney	✅		✅

• More information can be found in the recruiting issue

Next steps:

• Start a research plan
• Start a screener for recruiting
• Open research issue to track research effort
• Open a recruiting issue to track recruiting effort
• Schedule interviews - Dovetail Project
• Analyze data
• Present themes

Stakeholder meeting agenda

FINAL RESULTS:

• Dovetail project
• Presentation deck
• Youtube recording