Commit f2aa8a7d authored by Sid Sijbrandij's avatar Sid Sijbrandij

Merge branch 'people-ops-generalist' into 'master'

People ops generalist

See merge request !1844
parents 494fd38c 8dff4906
Pipeline #1539571 failed with stage
......@@ -78,9 +78,9 @@ If you prefer not to do the above please let us know and we'll give you an assig
- [Description](
- [Apply](
### People Operations Administrator
### People Operations Coordinator
- [Description](
- [Description](
- [Apply](
### People Operations Director
layout: markdown_page
title: "People Operations Coordinator"
## Responsibilities
- Hands-on in the day to day administration of People Operations, and assisting team members with their People Operations questions.
- Prepare contracts for employees and contractors on quick turnaround and follow-through with smooth onboarding of new team members.
- Handle administrative interactions with our payroll and benefits providers, and using our People Ops Information System and ATS; currently BambooHR and Workable.
- Assist managers in delicate People Operations issues (special circumstances, conflicts, sickness, layoffs, etc.)
- Document and improve People Operations processes following the GitLab workflow, with the goal always being to make things easier from the perspective of the team members
- Keep it efficient and DRY.
- Provide assistance to the team with miscellaneous support tasks.
- Maintain the hiring pipeline and ensure proper follow-up. Participate in recruiting, screening, and reference calls.
- Suggest and implement improvements to People Operations, for example for performance reviews and various types of training.
- Help write job descriptions and promotion criteria.
## Requirements
- Excellent written and verbal communication skills
- Enthusiasm for, and broad experience with, software tools
- Proven experience quickly learning new software tools
- Willing to work with git and GitLab whenever possible
- Willing to make People Operations as open and transparent as possible
- Wanting to work for a fast moving startup
- The ability to work in a fast paced environment with strong attention to detail is essential. You will be fully engaged and busy from the first day and we guarantee there will never be a dull moment.
## A day in the life of...
On a typical day, you may start by reading messages from team members in email and via our
chat channels. Team members are located all over the world, so there is always bound to be
a question waiting for you! During the morning [team call](
you'll hear all about what's new and what strange behavior some of the [team pets]( have gotten up to. You'll also
share important pieces of People Ops news with the team, and point out a new process to them
that you documented the day before on our extensive and public [handbook]( Next, it is time
for those screening calls with new applicants, and reference calls with applicants that
we are keen to add to the team. You're smoothly in and out of our applicant tracking system (Workable),
people ops information system (BambooHR), our handbook, and the internal issue tracker
where we post and solve issues together. Time for lunch; in your yard, or wherever you prefer.
One of the hiring managers pings People Ops for a contract for a new hire. You raise your
hand, and pull it off the [contracts page]( making the process as smooth and fast as possible
for the hiring manager, and the applicant; the contract is reviewed and sent out that day via HelloSign.
Next, you turn your attention to helping the new hire from yesterday get started with
onboarding. Now is the time to make some small but important edits to the
handbook, whether it is a suggested edit to our [company values](, or a process involving BambooHR. As the business day comes to an end, you mark off the tasks that you've tackled
from the issue tracker, and make that restaurant reservation the executive team asked
for via Slack just a short moment ago. You can't wait for tomorrow, because that's
when you'll start improving our performance review processes! You are awesome.
## Other
- This position reports to the People Operations Manager.
- Salary range: $45k-$60k annually, depending on experience. Also see our benefits on
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