Commit d31d71e6 authored by Larissa Lane's avatar Larissa Lane
Browse files

Add January updates for Optimize

parent c1fb427a
......@@ -61,10 +61,12 @@
health:
level: 3
reasons:
- Insights - Self-managed data started showing up in October, but November data provides much more insight into Optimize feature usage in self-managed instances. Recorded self-managed data shows that usage is slightly behind SaaS usage, but the Estimated Self-Managed Uplift puts the self-managed usage at almost double SaaS.
- Insights - Based on the SaaS increases in October and November, feature adoption is right on track to reach the FY21Q4 goal by January 31.
- Improvements - There are a number of features in flight that provide instance-level insights for managers and leadership. Provided that we can raise awareness of new features such as Usage Trends (added in 13.6) and DevOps Adoption (coming in 13.7), we should see an uptake in visits to these pages. There has been strong interest from enterprise customers wanting insights into how GitLab is being used in their organizations.
- Improvements - Access to the new instance-level features are still restricted to Administrators on self-managed instances. To increase availability and usage of these features, they will be [moved back to the More menu](https://gitlab.com/gitlab-org/gitlab/-/issues/276912#note_463462098) as an interim solution. In the longer term, we will look at making them available through [Workspaces](https://gitlab.com/groups/gitlab-org/-/epics/4257).
- Insights - Optimize feature usage is now above target.
- Insights - SaaS usage of Optimize features dropped 10% in December. The most significant drop was a 13.7% decrease in views of CI/CD analytics by SaaS users. In December and previous months this page would often give a 500 error. This looks like it has been resolved now.
- Insights - Self-managed usage of Optimize features surpassed SaaS usage for the first time in December. This was due to a combination of a decline in usage by SaaS users and an increase in usage by self-managed users.
- Insights - Usage by self-managed users increased 23% in December. We have been focused on improving instance-level analytics over the past 3 milestones and the data shows that these features are being adopted. In fact, most of the increase in self-managed usage is the result of interest in instance-level analytics. DevOps Reports usage increased by 35% in December. Instance-level Usage Trends was announced in 13.6 and is gaining popularity. DevOps Score and Usage Trends combined accounted for 50% of the increase in usage of Optimize features on self managed. Instance-level analytics are still only available to Admin users on self-managed instances. As we make these available to SaaS users in 2021 and continue to iterate on them, we expect to see further adoption and an overall improvement in the Optimize PI.
- Improvements - DevOps Adoption encountered a setback that has delayed its rollout. There has been interest in this feature from enterprise customers wanting insights into how GitLab is being used in their organizations. We are investigating the best approach to moving forward on this feature.
- Improvements - Access to the new instance-level features are still restricted to Administrators on self-managed instances. We are evaluating options to make these more widely available and expect to make progress on this in 13.9.
implementation:
status: Complete
metric_name: analytics_total_unique_counts_monthly
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