Commit 9612ea58 authored by Sid Sijbrandij's avatar Sid Sijbrandij

Merge branch 'eb-okr-techwriting-fyupdate' into 'master'

Updated correct fiscal year and slightly reworded OKR

See merge request !17932
parents 8a01f8fa 0b797dc9
Pipeline #43142625 passed with stages
in 14 minutes and 2 seconds
......@@ -46,7 +46,7 @@ Note: This is the first quarter where we [shift our fiscal year](https://about.g
1. Product: Increase product breadth. 25% (6 of 22) "new in 2019" categories at `minimal` maturity, CI/CD for iOS and Android development on GitLab.com, develop a Rails app on GitLab.com web IDE on iPad.
1. Product: Increase product depth for existing categories. Consumption pricing for Linux, Windows, macOS for GitLab.com and self-managed, 50% (11 of 22) "new in 2018" categories at `viable` [maturity](/handbook/product/categories/maturity/).
1. Product: Grow use of GitLab for all stages of the DevOps lifecycle. Increase Stage Monthly Active Users ([SMAU](/handbook/product/growth/#smau)) 10% m/m for each stage, 3 reference customers using all stages concurrently. => [SMAU Dashboard](https://gitlab.looker.com/dashboards/69)
1. Tech Writing: Sample 100 support tickets/interactions with customers created in Q1'19 and ensure 100% of all customer facing information used to resolve these issues is incorporated in our documentation in accordance with our [Docs-First Methodology](https://about.gitlab.com/handbook/documentation/#docs-first-methodology).
1. Tech Writing: In 100/100 sampled Support/forum interactions in FY20-Q1, customer-facing product info is [incorporated in docs](https://gitlab.com/gitlab-com/Product/issues/51), reinforcing [Docs-First Methodology](https://about.gitlab.com/handbook/documentation/#docs-first-methodology)
1. Alliances: evaluate qualifying for security competency with major clouds. Joint whitepaper, 1 security reference per major partner
1. Alliances: evaluate if key partner services (AKS,EKS,GKE, VKE, etc) can grow use of stages. Conversion of SCM customers to CI/CD through joint GTM.
1. CRO: Increase CI usage. Perform CI workshop/whiteboard at 2 of the top 10 customers that are only using SCM today in each region/segment by end of Q1.
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