Commit 7db6aa20 authored by David Sakamoto's avatar David Sakamoto

Merge branch 'dsakamoto-master-patch-90643' into 'master'

Add Senior Director to Director of Solution Architects

See merge request gitlab-com/www-gitlab-com!36598
parents cf2e5c74 2d067316
Pipeline #102167290 passed with stages
in 13 minutes and 27 seconds
......@@ -174,14 +174,14 @@ All requirements for the Solutions Architect role apply to the Manager, Solution
### Director, Solutions Architects
GitLab’s Director, Solution Architects provides strategic vision and builds and develops an exceptional team of Solution Architects. This person manages the team responsible for leading technical evaluation and validation of prospects’ and customers’ needs to drive new customer acquisition and expansion for existing customers. Partnering closely with Sales and Customer Success teams, this leader will create strategies and operations to effectively and efficiently accelerate GitLab’s growth and improve prospects’ and customers’ experiences.
GitLab’s Director, Solution Architects provides strategic vision and builds and develops an exceptional team of sales-focused Solution Architects. This person manages the team responsible for leading technical evaluation and validation of prospects’ and customers’ needs to drive new customer acquisition and expansion for existing customers. Partnering closely with Sales and Customer Success teams, this leader will create strategies and operations to effectively and efficiently accelerate GitLab’s growth and improve prospects’ and customers’ experiences.
#### Responsibilities
- Hire, mentor and develop exceptional team of Solutions Architects
- Develop strategies and operations to improve win rates by aligning and articulating GitLab's solution to deliver on specific customer requirements and desired business outcome
- Develop strategies and operations to improve win rates to discovering, articulating and demonstrating GitLab's solution to deliver on specific customer requirements and desired business outcomes
- Identify and lead initiatives and programs to establish and scale the organization and operations for future growth
- Develop processes and metrics and KPIs to improve effectiveness and efficiency of technical evaluations, demos and proof-of-concept engagements
- Develop processes and metrics and KPIs to improve effectiveness and efficiency of technical evaluations, workshops, demos and proof-of-concept engagements
- Partner with Sales, Channels and Alliances teams to align on overall strategy and priorities and provide support for specific prospects, customers and partners
- Develop and foster relationships for key customers at the technical champion and executive level
- Partner with sales leadership to align with and deliver to regional and account plans, strategies and quarterly goals
......@@ -192,8 +192,8 @@ GitLab’s Director, Solution Architects provides strategic vision and builds an
#### Requirements
- 5+ years experience leading technical pre-sales teams (i.e., Solutions Architect and/or Sales Engineering teams)
- 2+ years experience building and leading teams of managers
- 5+ years experience leading technical sales teams (i.e., Solutions Architect and/or Sales Engineering teams)
- 2+ years experience building and leading teams of managers
- Demonstrated ability to build and improve strategies and operations to improve technical assessment processes and team enablement
- Experience with software development lifecycle processes and tools as well as agile and/or DevOps practices
- Knowledgeable with cloud technologies (e.g., Kubernetes, Docker), application security (SAST, DAST) and/or cloud deployment models (AWS, GCP, Azure)
......@@ -201,12 +201,19 @@ GitLab’s Director, Solution Architects provides strategic vision and builds an
- Proven experience partnering with the broader organization (sales, channel, alliances, product and engineering, marketing and customer success)
- B.S. in Computer Science, Engineering or equivalent experience
### Senior Director, Solutions Architects
Same requirements as above though requires more experience
- 7+ years experience leading technical sales teams (i.e., Solutions Architect and/or Sales Engineering teams)
- 4+ years experience building and leading teams of managers and directors
#### Specialties
## Enterprise
- Enterprise Solutions Architect Director will oversee teams of SA's, focused on GitLab’s Enterprise customers
Requirement
- 7+ years of enterprise sales experience and well-versed in enterprise engagement approaches
## Commercial
- Commercial Solutions Architect Director will oversee teams of SA's, focused on GitLab’s Commercial customers (i.e., MidMarket and SMB)
Requirement
- 7+ years sales experience and well-versed in scale engagement approaches for midmarket and SMB
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