Commit 752b2f1b authored by Erica 's avatar Erica

Merge branch 'content-marketing' into 'master'

Content marketing

See merge request !41004
parents 1e1c920d 6ebebf15
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......@@ -10,20 +10,60 @@ title: "Content Marketing"
{:toc}
The content marketing team is responsible for strategic content creation. The goal
of the content marketing team is to build an engaged audience of people who exhibit
specific, desirable behaviors (e.g. willingness to share personal data) through
of the content marketing team is to build an engaged audience of people who exhibit
specific, desirable behaviors (e.g. willingness to share personal data) through
repeatable and scalable content programs.
The content marketing team's focus is on creating end-to-end content experiences
that bring continued and consistent value to our audience. We value quality over
quanity and seek to deliver content that is backed by research, is useful, and actionable.
quantity and seek to deliver content that is backed by research, is useful, and actionable.
## Content marketing calendar
<iframe src="https://calendar.google.com/calendar/embed?src=gitlab.com_6dan8l4r48lrosc1svu42jplnc%40group.calendar.google.com&ctz=America%2FDenver" style="border: 0" width="800" height="600" frameborder="0" scrolling="no"></iframe>
## Process documentation
## Pillar process
## Creating a pillar brief
## What is a content pillar?
### Creating content program epics
\ No newline at end of file
A content pillar is a go to market content strategy that is aligned to a high-level theme (for example, Just Commit) and executed via sets. Often, content pillars are defined based on [value drivers and customer use cases](/handbook/marketing/#Go_to_market:_value_drivers and_customer_use_cases)in order to support go to market strategy. For example, "Just commit to application modernization" is a content pillar about improving application infrastructure in order to deploy faster. Within this pillar, many topics can be explored (CI/CD, cloud native, DevOps automation, etc.) and the story can be adapted to target different personas or verticals.
We use content pillars to plan our work so we can provide great digital experiences to our audiences. The content team aligns to themes to ensure we are executing strategically and meeting business goals. Pillars allow us to narrow in on a specific topic and audience, and sets help us break our work into more manageable components. Each set created should produce an end-to-end content experience (awareness to decision) for our audience.
![Content pillar diagram](/images/handbook/marketing/corporate-marketing/content-pillar.png)
#### What's included in a content set?
Here's an example of what's included in a content set:
| Quantity | Stage | Content Type | DRI |
| ------ | ------ | ------ | ------ |
| 4 | Awareness | Thought leadership blog post | Content marketing |
| 1 | Awareness | Topic webpage | Content marketing |
| 1 | Awareness | Resource | Content marketing |
| 4 | Consideration| Technical blog post | Content marketing |
| 1 | Consideration | Whitepaper | Product & technical marketing |
| 1 | Consideration | Solution page | Content & product marketing |
| 2 | Consideration | Webcast | Product & technical marketing |
| 1 | Purchase | Demo | Technical marketing |
| 1 | Purchase | Data sheet | Product marketing |
**Sources:**
- [What Is a Content Pillar? The Foundation for Efficient Content Marketing](https://kapost.com/b/content-pillar/)
- [How to Create Pillar Content Google Will Love](https://contentmarketinginstitute.com/2018/04/pillar-content-google/)
- [What Is a Pillar Page? (And Why It Matters For Your SEO Strategy)](https://blog.hubspot.com/marketing/what-is-a-pillar-page)
- [Content for Each Buying Stage of the Consumer Purchase Cycle](https://contentwriters.com/blog/content-consumer-purchase-cycle/)
## Planning timeline
Pillar strategy is planned annually and reviewed quarterly. Content sets are planned quarterly and reviewed monthly. When planning, we follow the 80/20 rule: 80% of capacity is planned leaving 20% unplanned to react to last minute opportunities.
- **2 weeks prior to start of the quarter:** Proposed content plans are published to the content schedule. Product marketing, digital marketing, and corporate events marketing give feedback on the plan.
- **1 week prior to the start of the quarter:** Kickoff calls are held.
- **1st day of the quarter:** Content plans are finalized.
- **1st of each month:** Progress reviews are held. Plans are adjusted if needed.
- **Last day of the quarter:** Cross-functional retrospective is held.
## Creating a pillar brief
### Creating content program epics
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