Commit 420be060 authored by Michael Friedrich's avatar Michael Friedrich 🔥

Handbook: Update Slack channel to social_media_action

parent 75d2a66d
......@@ -96,7 +96,7 @@ Use "Likes" on Twitter for promoting positive feedback about our product, since
### Retweeting
Advocates shouldn't retweet anything from the official GitLab Twitter accounts. If you see something that should be retweeted, paste the tweet in [`#social_media` Slack Channel](https://gitlab.slack.com/archives/C4UGNMF9A) for the social team to review.
Advocates shouldn't retweet anything from the official GitLab Twitter accounts. If you see something that should be retweeted, paste the tweet in [`#social_media_action` Slack Channel](https://gitlab.slack.com/archives/C4UGNMF9A) for the social team to review.
### Direct Messages
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......@@ -103,7 +103,7 @@ Alternatively, Better Tweetdeck offers the same auto-complete mechanism known fr
- Regularly tweet about daily work. Use the hash tag `#LifeAtGitLab` to share insights and funny moments.
- Pick outstanding GitLab features from another stage/group and post about them (could be a blog post, screenshot, etc.).
- Share praise in Slack with linking the Tweet/LinkedIn URL.
- If you find something interesting to be shared with our brand account, please share it on Slack in `#social_media`.
- If you find something interesting to be shared with our brand account, please share it on Slack in `#social_media_action`.
- Post something funny, use an animated GIF which relates to a tech story. Something which makes you laugh when you look at it.
### GitLab Evangelism
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......@@ -49,7 +49,7 @@ Once you've opened the epic (if the ask is a part of the list above)
### Things to remember about social media requests
- For an anything to get promoted on social, **there must be a dedicated social issue**.
- If the need is urgent, send a message to the `#social_media` Slack Channel.
- If the need is urgent, send a message to the `#social_media_action` Slack Channel.
- If you have already requested or received images for social (paid) ads, please mark that issue as related in the organic social request issue.
- If you have not already requested or received images: Shortly after you open your social issue, the social team will assess whether there are existing assets we can use on social, or if new ones are needed. They will then request new images from the design team, or remove them from the issue. It is at the design teams' discretion whether they have time to create the images, particularly if you open your issue within ~ 1 week of the need to publish.
- Sometimes it is not possible to schedule posts when desired due to any number of reasons, but the social team will work with you to make sure you're supported.
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......@@ -553,7 +553,7 @@ All teams are responsible for requesting social posts themselves. If you are not
- UX Design: UX Lead
- People Ops: Jr. Content Editor
- Press/media coverage: Post in `#external-comms` for assistance
- Social media, RTs of mentions, CEO Statements/posts: Post in `#social_media` for assistance
- Social media, RTs of mentions, CEO Statements/posts: Post in `#social_media_action` for assistance
#### Public relations (PR)
......@@ -635,7 +635,7 @@ We use Slack internally as a communication tool. The Marketing channels are as f
- `#support`: Ask any and all technical questions here for a quick response.
- `#sfdc-users`: Having issues with SFDC? Ask here first.
- `#swag`: Request or question regarding swag.
- `#social_media`: Use this channel to communicate and coordinate with the Social Media team. You can ask for amplification help and share cool tweets, posts, etc.
- `#social_media_action`: Use this channel to communicate and coordinate with the Social Media team. You can ask for amplification help and share cool tweets, posts, etc.
- `#developer-evangelism`: Discuss the latest tech in Dev, Sec, Ops and Cloud Native. You can request speakers and ask for technical content collaboration and guidance.
- `#website`: Discuss topics related to website redesign project
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