APAC Support Calendar Update to Capture All L&R Shared Focus Support Engineers

There are currently 8 Support Engineers who are doing a shared focus across 2 or 3 areas, including Licensing & Renewals (L&R). As a result, their percentage focus areas won't necessarily meet the focus['percentage'].to_i >= 50 threshold to be included in the APAC - OOO Calendar.

Is it possible to add an if region = APAC condition where focus['percentage'].to_i >= 30 is the threshold to be included in the APAC - OOO Calendar count?

Reason for request

APAC - OOO Calendar shows

• 🔴 when 1 person with >= 50 is OOO in L&R
• not including count of Support Engineers with shared focus who have < 50% focus in SM or SaaS

Competition/alternatives

• @jgianoutsos @weimeng @iperillo any reasons why this would be a bad idea? Confirmed in collab session 2022-08-29: None.
• Do nothing.