Add links to the wider engineering function communication channels in the handbook
This came up recently in #eng-week-in-review:
As a support engineer, I would never have known about the engineering week in review had I not been (1) added to the engineering mailing list and (2) there wasn’t a weekly email at that point in time.
I also joined as a time when people ops were getting really slammed and I actually didn’t get added to some support mailing lists and never found out until a few months later. Luckily I got added to the engineering one for some reason.
😂
Going to add some content to the handbook to make sure there are links back to the wider engineering function communication channels, so that support team members have a higher chance of becoming aware of them.