Document Instances of Searching Slack for Info
With the upcoming change to remove data older than 90 days old in Slack, let's quickly document where we need alternate processes.
As you search Slack for something please document it here. While the primary goal is to ensure we have work-related needs covered, let's also document where we think our social, less formal sharing may be affected so we can brainstorm if we need a replacement.
- Searching Security/Abuse for history on a blocked account since current process of identifying why someone is blocked is to ping on Slack.
- Any troubleshooting convos between team members/manager/SEs should be ZD tickets or Issues instead of Slack since these threads are incredibly helpful reference for future issue troubleshooting.
- Following link from ZD ticket into Slack convo re: GCP credit for troubleshooting current ticket.
- Searching Finance/Security for PCI info.