DRAFT: offline_crush.md Fieldnote Template

Template File Content

This template should be added to the fieldnotes repository at .gitlab/issue_templates/offline_crush.md

**OFFLINE CRUSH REQUEST**

## Tickets

- **Zen**: [TICKET_NUM](https://gitlab.zendesk.com/agent/tickets/TICKET_NUM)


## Problem

Brief description of the customer issue



## What I've tried

Steps already taken to troubleshoot or resolve the issue

- 
- 
- 


## Blocker

What's preventing progress (e.g., "Can't find the error in the SOS file", "Unclear which component is causing the issue")



## Help needed

Specific question or guidance requested from the team



## Next steps

What you're considering doing next (optional - helps others understand your thinking)

- [ ] 
- [ ] 


## Relevant Resources

- 


### GitLab Issues

- 


/label ~fieldnote ~offline-crush
/confidential

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Usage Instructions:

1. Copy the content above
2. Create a new file in the fieldnotes repository: .gitlab/issue_templates/offline_crush.md
3. Paste the template content
4. Commit to the repository

Once added, this template will be available when creating new fieldnotes and will automatically apply the ~fieldnote and ~offline-crush labels.