Add Knowledge Base to GitLab Duo

Project;
Adding Knowledge to the Source for GitLab Duo

• We want to surface existing knowledge base articles within Duo chat interactions
• We want Duo to reference these articles when answering customer questions.
• Examples: ( troubleshooting, how-to guidance, feature documentation)

Steps How do we integrate our knowledge base (from ZenDesk) to GitLab Duo to provide knowledge as part of answers for both internal and external capabilities

GitLab Duo currently uses Documentation from the Gitlab repository as a source. Knowledge Should also be included

@dashaadu