Enabling the use of Zendesk shared views for Support Pods

When we first introduced Support Pods in early 2022, an idea was floated to have Support Pods maintain their own Zendesk shared view to facilitate collaboration on tickets in the Support Pod's area of focus/interest. At the time, it was deemed infeasible ( #4087 (comment 927764973) and following comments) due to the following reasons:

• There was insufficient room in the Zendesk sidebar to effectively make use of shared views. There was a limit of 12 shared views, of which 7 were already occupied.
• Maintenance of the views required too much overhead from the Support Ops team and was not scalable.

In the time since then, we've had the following changes:

• Zendesk increased the number of viewable shared views from 12 to 30.
• We now allow Support team members to manage views configuration through the Zendesk Global views project.
• Support Pods is envisioned to gradually grow in importance as we evolve from Support Global Groups.

In light of these changes, let's revisit the possibility of using Zendesk shared views for Support Pod ticket collaboration.

For now, this effort's scope will be limited to Zendesk Global.