Migrate to one "super" form
Request for comments
Need
Through the years, we have developed several forms and methods for getting assistance, such as:
- Issue in organizations repo
- Global IR form
- US Fed IR form
- Gratis Support form
This has become messy to manage and has made answering "where do I go to do xyz" difficult to answer.
So we are working on a "super" form, but we'd like to get feedback and comments on it (keep in mind it does not allow submissions at this time).
With that in mind: https://support-super-form-gitlab-com-support-support-op-651f22e90ce6d7.gitlab.io/
Approach
Migrate our many different areas into one "super" form. Get feedback. Slowly migrate over to using just that.
Benefit
Turns a complicated answer into a simple one:
graph TD;
A[Where do I go to do x?]-->B[Support Super Form]
Competition / Alternatives
Keep doing what we are doing I suppose.